Cookie Notice

This notice applies to the public Fonoria website, login flows, application dashboards, support tools, and related B2B SaaS services operated by [COMPANY_NAME_AB]. It should be read together with the Privacy Policy and Terms and Conditions.

Cookies and browser storage can contain identifiers or usage information that qualify as personal data under the EU General Data Protection Regulation (GDPR). Where that happens, [COMPANY_NAME_AB] handles the information according to the Privacy Policy, the applicable data processing agreement, and any consent choices required by law.

A cookie is a small text file stored by a browser. Local storage and session storage are browser storage mechanisms that can keep information on a user's device. Pixels, tags, scripts, and software development kits may collect technical events from a page or application session.

Fonoria may use these technologies to authenticate users, protect sessions, remember settings, route users to the correct workspace, keep dashboards working, prevent fraud, measure service performance, diagnose errors, support product analytics, and manage cookie consent records.

Strictly necessary cookies and storage are required for secure login, session continuity, account protection, role-based access, load balancing, fraud prevention, consent-state storage, support forms, and core application functionality. These technologies are not optional because Fonoria cannot provide a secure B2B workspace without them.

Examples may include authentication session identifiers, CSRF protection tokens, workspace routing keys, consent preference records, security event identifiers, and short-lived troubleshooting data. The exact names may change as the platform and providers evolve.

Preference storage helps remember choices such as language, interface preferences, dashboard filters, saved view settings, dismissed notices, onboarding progress, and other configuration that makes Fonoria usable for returning business users.

Some preferences may be stored locally in the browser, while others may be stored in the user's account profile or workspace settings. Clearing browser storage may reset local preferences but will not necessarily delete account-level data.

Analytics and performance technologies help [COMPANY_NAME_AB] understand how business users move through onboarding, where errors occur, which features need improvement, and whether the platform is reliable. These tools may collect page views, clicks, feature events, device type, browser type, approximate region, referrer, performance metrics, error events, and pseudonymous identifiers.

Where analytics are not strictly necessary, [COMPANY_NAME_AB] will use consent or another lawful basis required by applicable EU and Swedish rules before enabling them. Analytics information is used to improve Fonoria and is not intended to identify private consumer behavior.

The public website may use marketing or attribution technologies to understand campaign effectiveness, newsletter interest, referral sources, and conversion from public pages to business onboarding. These technologies are optional where consent is required and may involve third-party providers.

Fonoria does not need advertising trackers to operate the secure application workspace. If marketing tags, remarketing pixels, or cross-site tracking tools are introduced, [COMPANY_NAME_AB] will update this notice, disclose relevant providers, and provide consent choices required by applicable law.

Under GDPR, personal data collected through cookies and similar technologies may be processed on the basis of legitimate interests for strictly necessary security and service operation, performance of a contract for account functionality, legal obligation for required records, or consent for optional analytics and marketing.

Under EU and Swedish rules for electronic communications and terminal equipment, storing or accessing information on a user's device generally requires consent unless the technology is strictly necessary to provide a service requested by the user. When consent is required, users can accept, reject, or adjust optional categories through the available consent controls.

Users can manage browser cookies through browser settings and, where available, through Fonoria's consent controls. Blocking or deleting strictly necessary cookies may prevent login, workspace access, saved preferences, support submission, or other core features from working correctly.

Business administrators should make sure their users understand company policy for cookies, analytics, approved browsers, managed devices, and data exports. Requests about consent records or privacy settings can be sent to [SUPPORT_EMAIL].

Cookie lifetimes vary. Session technologies may expire when the browser session ends, while preference, consent, security, and analytics records may remain for longer periods so Fonoria can maintain continuity, prove consent choices, investigate incidents, improve reliability, and comply with legal obligations.

Some digital records associated with cookies, consent, billing, support, security, and platform usage may need to be retained because they form part of accounting information, support documentation, audit logs, or legally relevant business records. [COMPANY_NAME_AB] and Customers that are subject to the Swedish Bookkeeping Act (bokforingslagen) must consider statutory retention duties before deleting records that support invoices, transactions, account administration, or audit trails.

The EU Data Act may affect access, portability, switching, and fair contractual handling of certain data held by data processing services. Browser storage and logs can be connected to customer-entered data, generated workflow data, consent records, security metadata, and usage events.

Where an eligible Customer requests access to or portability of data that includes cookie-derived or browser-storage-derived information, [COMPANY_NAME_AB] will assess the request under the EU Data Act, GDPR, confidentiality duties, security requirements, trade secret protections, and the rights of other suppliers, resellers, users, and service providers.

We may update this Cookie Notice when we change providers, introduce new categories, update consent tools, add analytics, modify retention periods, or respond to legal developments. Material updates will be communicated through reasonable channels, such as the website, application, email, account notice, or an updated effective date.

Questions about cookies, consent, browser storage, or related privacy rights should be sent to [SUPPORT_EMAIL].