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Frequently Asked Questions

Search onboarding, supplier, reseller, billing, privacy, and compliance answers for approved business teams.

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Fonoria is built for professional mobile phone suppliers, resellers, buying teams, account managers, and platform administrators. It is a B2B SaaS workspace for approved businesses, not a consumer marketplace. Each company receives role-based access so users see the workflows, supplier relationships, product lists, quote tools, and administrative controls that match their responsibilities.

Frequently Asked Questions

Who can use Fonoria?

How does my company request access?

What should we prepare before onboarding?

What is the difference between supplier, reseller, and admin access?

How do we invite teammates safely?

How do suppliers add prices and stock?

How do resellers build a store product list?

How does product matching work?

Does Fonoria replace our contracts or order process?

Can we receive alerts for price or stock changes?

How are subscriptions, invoices, and billing handled?

How does Fonoria protect business data?

How does Fonoria handle GDPR responsibilities?

Can we export data under the EU Data Act?

What should Swedish companies know about retention and bookkeeping?

Can we migrate from spreadsheets?

Where do we get help during onboarding?

What happens if we close our account?